In Windows, use a built-in utility called Device Manager, which allows you to see all of the devices recognized by your system, and the drivers associated with them. Once you have downloaded your new driver, you'll need to install it. Most major device manufacturers update their drivers regularly. To find the newest driver, you may need to visit the HP website. It is a software utility which automatically finds and downloads the right driver. Tech Tip: If you are having trouble deciding which is the right driver, try the HP Driver Update Utility. In the results, choose the best match for your PC and operating system. Enter HP Photosmart Premium - C309g into the search box above and then submit. ![]() If the driver listed is not the right version or operating system, search our driver archive for the correct version. After you complete your download, move on to Step 2. To get the HP Photosmart Premium - C309g driver, click the green download button above. Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution.How to Update HP Photosmart Premium - C309g Device Drivers Quickly & Easily Step 1 - Download Your Driver Try replacing the ink cartridges and if the issue still persists after replacing the ink cartridges It is a hardware issue with your printer. If the issue still persists after trying out the steps. Refer this article to further troubleshoot print quality issues with your printer. When you insert a new ink cartridge, the printer automatically prompts you to align the ink cartridges. ![]() The carriage moves to the right side of the printer. Repeat these steps for each ink cartridge that needs replacement. Moving the tab too far might damage the ink cartridge or cause the tab to break off.įigure : Bending out the ink cartridge tabĭo not bend the tab more than 1.27 cm (0.5 in) CAUTION:īe careful not to bend the tab out more than 1.27 cm (0.5 in). Gently bend the tab away from the cartridge, and then reinsert the ink cartridge into the carriage. If the ink cartridge does not snap into place, remove the ink cartridge from the carriage. The latch must remain down to install the ink cartridges correctly. Doing so can result in incorrectly seated ink cartridges and printing problems. CAUTION:ĭo not lift the carriage latch handle to install the ink cartridges. Make sure the colored icon on the ink cartridge matches the colored icon on the slot. With the nozzle and contacts facing down, slide the ink cartridge into its slot, and then press down on the ink cartridge until it snaps into place. Twist the orange cap counterclockwise to snap it off the ink cartridge.įigure : Removing the orange cap from the new ink cartridge When you remove the plastic wrap, the paper label on the top of the ink cartridge tears slightly, which is necessary to properly vent the ink cartridge.įigure : Removing the new ink cartridge from the plastic wrap Otherwise, ink might leak from the ink cartridge. Make sure you remove the orange pull-tab and plastic wrap completely before you remove the orange cap in the next step. Remove an ink cartridge from its package, and then pull the orange pull-tab straight back. Doing so might result in incorrectly seated ink cartridges. CAUTION:ĭo not lift the latch to the side of the carriage to remove the ink cartridge. Make sure you replace any missing ink cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Never turn off the printer when ink cartridges are missing. Press in the tab on the front of the ink cartridge, and then pull it up and out to remove it from its slot.įigure : Removing the ink cartridge from the slot NOTE: Wait until the carriage is idle and silent before you continue. The carriage moves to the center of the printer.įigure : Opening the ink cartridge access door Try printing a Print Quality Diagnostic report and check if the issue persists. Replace low or empty ink cartridges on your printer. Have you tried printing from a different application? Does the issue persist? I understand you have issues printing in black from your printer.ĭid you make any changes to your printer?ĭoes the issue persist when you use the old ink cartridge?ĭoes the issue persist when you make a copy from your printer? Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press. ![]()
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